“Dedicated to providing gentle, compassionate care for companion animals”

 
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We are proud to have Fear Free certified professionals on our team and are dedicated to caring for your pet’s emotional well-being as well as his or her physical well-being. We’d like you to know how we meet that goal. Is your pet showing signs of bad stress and anxiety before arriving at the veterinary office?

Ask us if pre-visit sedation or supplements might take the edge off and keep your pet happy and relaxed. Would your pet be more comfortable waiting in the car rather than the waiting room? Just let us know, and we’ll be glad to accommodate you. You’ll be brought into the exam room a few minutes before your pet will be seen because we’d like the two of you to spend some calm time together. This will allow your pet to explore the room and relax a little first. Special calming chemical signals, known as pheromones, are infused throughout the room. Only dogs and cats can smell them, and they find them relaxing. The music in the room is also specially created for canine and feline stress reduction. We promise to keep our voices low and calm, and to never use force to examine, test, or treat your pet. We’ll use gentle control techniques, innovative tools, and medication when necessary to ensure your pet’s emotional health isn’t sacrificed for the sake of medical care. Unless it’s medically inappropriate, we’ll be giving your pet lots of treats during the visit. This is so he or she starts associating a trip to the veterinarian with good things! That will keep stress levels low. Bringing your pet into the appointment hungry can help this process along! Some pets prefer to be examined up high, on the table, in your lap, in their carrier, or on the floor. We’ll go where we need to go to make your pet comfortable during the exam. We’ll also use specialized distraction techniques to keep your pet focused on good experiences while we perform procedures such as injections that might cause brief stress or pain.

Our Fear Free Commitment to You and Your Pet Questions? Just ask! We want you to be happy, too! Interested in learning more about Fear Free? Visit fearfreepets.com.

 

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Center-in-Maple-Grove

The Wellness Center in Maple Grove is what every veterinary clinic and grooming salon should strive to be. Their commitment to fear-free care and low stress handling has made a huge impact on my dogs quality of life and my own experience going to the vet and the groomer, in a remarkably short time. Every single staff member has been knowledgeable, friendly and most importantly wonderful with my very anxious dog Oslund. We’ve taken full advantage of coming in for “Happy Visits”- that help him to feel more relaxed in the space and during our visits, the staff has been exceptionally helpful, allowing us to sniff around an unused exam room and hang out in the lobby.

I’m extremely impressed with the quality of care, of the veterinary clinic. Breckyn and Dr. Moyer were wonderful with Oslund. It was apparent that they had a vast amount of experience and knowledge as well as a gentle, relaxed and confident way of using low-stress handling with Oslund that put both him and I at ease. I am happy to say that we had our first completely positive experience at the vet at the Wellness Center.

Abby, the grooming manager, is without-a-doubt the absolute best groomer in the state. Her experience and passion for grooming are apparent as well as her knowledge of animal behavior and low stress handling- which all contribute to the high level of care that she provides to the dogs and cats that are lucky enough to be groomed by her.  I was so happy to work with her and the lead trainer Jenny to make Oslunds experience at the groomer much more positive for him. I will be bringing Oslund to Abby for the rest of his life, as well as every other dog that I own, for as long as she is grooming.

I would highly recommend the Wellness Center in Maple Grove for veterinary care, grooming and training. I would also recommend calling them and talking to them about why using low-stress handling and fear-free care will benefit your pet at the vet and groomer.

Thank you!

-Megan Janning, CPDT-KA

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